To ensure a smooth and enjoyable experience, please review the policies below before booking your session. These guidelines help set clear expectations and ensure we're on the same page from the moment you book until your final gallery is delivered.
Booking & Retainer
A signed contract and a non-refundable retainer are required to reserve your session date. Your booking is not confirmed until both have been received.
Rescheduling
If you need to reschedule, please notify me as soon as possible. Sessions may be rescheduled once with at least 48 hours' notice, subject to availability. Additional reschedules or last-minute requests may require a new retainer.
Cancellations
If you choose to cancel your session, the retainer is non-refundable. Any remaining balance paid beyond the retainer may be refunded if the session has not yet taken place.
Weather Policy
For outdoor sessions, your safety and the quality of your photos are my priority. If weather conditions are unsafe or unsuitable, we'll reschedule your session at no additional cost.
Late Arrivals
Please arrive on time to make the most of your session. Arriving late may reduce your session time, and arrivals of more than 30 minutes late may be considered a missed appointment.
No-Shows
Clients who do not attend their scheduled session without prior notice will forfeit their retainer and any payments made.
Image Delivery
Your edited gallery will be delivered within 10 business days unless otherwise communicated. If your gallery is completed sooner, it will be sent as soon as it's ready.
Refund Policy
Photography is a custom service, and refunds are not available once a session has been completed or the final gallery has been delivered. If you have any concerns, please reach out so we can discuss a solution together.